Build a New Box Card

Click on Box Cards from the top menu and select Build Card.

Or, from the Dashboard, click Build Card

Fill in the required information:  

• Choose Box Card Type from the drop down

• If you have the permission to build a box card in more than one Agency, select the Agency you want to build a card for.  If you only have permission for one agency, that will be the only option. 

• Your box card number will partially be generated:  The agency identifier number for the selected agency will populate the first box.  The card type selected will correspond to the last number.  Fill in any other numbers, as needed

• Fill in the Location or Area field

• Enter who card is authorized by

“Next” will be highlighted and able to be selected once the required information has been entered.

You are then taken to the Edit Draft Card Screen where you can add your resources and other information.  Your card automatically becomes a Draft Card.  You can find and update your Draft Card at any time in the Draft Cards section under Box Cards.  (See Draft Cards article)

To begin building your card, click on a plus ( + ).  A side panel will open to the right.  It will automatically fill in the Alarm Level and Resource Type depending on which plus you selected. Choose the Division and Agency of the resource.  Then, choose from the Resources To Add list.  You may add a Resource Label, if desired. 

When all required information has been entered, you will have the option to click Add Resource.

To add a resource to change of quarters on one level and have the same resource move to the scene at the next level, first click on the plus sign where the resource would be due to respond to the scene. In this example, 1st alarm engine.

Fill in the Resource Division, Agency, and Resource to Add.  Resource Label is optional.  Next, click on the box that says Also Add to “Change of Quarters” (by the red arrow above).

This then allows you to Select the Change of Quarters Alarm Level, which would be a lower level.  You have the option to add a Change of Quarters Label (such as “to Fill Site”).  Then, select the Division, Agency and Station where the resource will respond to.  

Click Add Resource.

The resource will appear in both areas.  In this example, 1st alarm Engine and Working Still Change of Quarters.

If your Change of Quarters resource is to remain at that level without being called to the scene at a higher level, click the plus in the Change of Quarters column to add.  This process is the same as when adding a resource to any other quadrant, except you must select the resource you are requesting. 

Interdivisional Request

Add up to three divisions.  Click Add.  You can 1) scroll to the desired division 2) enter the division number or 3)  start typing the name of the division.  Click on the choice and then click Submit. 

Triggered Contacts

Click Add, it is a free text field.  When finished, click Submit.  Triggered contacts are actionable steps for dispatchers to take upon reaching that alarm level. 

Card Notes

In the Card Notes field, you can add any information that may be needed to reference during the incident.  Examples are names and phone numbers for various contacts, fill sites, etc.

Click Add, it is a free text field. When finished, click Submit.

The draft card automatically saves as you make updates. You can access your draft card anytime via Box Cards, Draft Cards. 

You can view a PDF of your card progress while in a Draft Card..  First, click Save and Preview near the top right.  Then, scroll to the bottom and click view PDF.

When your card is complete and ready to move to the next stop, click Route For Approval near the top right. 

See help for Approvals for more information.