Switching between Production and Sandbox can be done by clicking on your name in the top right corner.
When in the production environment, you will see Access Sandbox.
When in the sandbox environment, you will see Access Production.
You will know you are in the sandbox as it has a gold header across the top with a sandbox watermark in the background of the entire screen.
Production has a black header and a solid black background.
Information from Production gets pushed to the Sandbox each morning at 0300 CST.
*Keep in mind if performing any tests or card activations just prior to that time
Log out
Here you can also Log out of the system via the last choice listed after you click on your name.
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